I have enjoyed eating here in the past, but the food quality and customer service have gone from mediocre to terrible. If I paid for curbside service, I expect curbside service. I highly recommend not using Red lobster and this will be my last visit. Based on the number of workers sitting on the patio and in their cars during a busy time, it was clear management did not have control of their staff. As far as reporting the situation to the manager, that would have been a waste of time. As for the individual behind the counter and who ever was operating to the curbside service, you displayed disrespect and no concerns toward the customers which reflect on the organization. ![]() To all who prefer curbside service, think twice before using this location. After examining my receipt I notice that my order was ready at 3: 51pm. The guests at the counter and I was shock and we just shook our heads in disbelief. He turned and went back to doing whatever he was doing. When I asked what happen to the curbside service his only response was I don't know where the guy went. I provided my name and he gave me that order with no apology, with no response to the situation. There was one order sitting on the counter. I went inside and explained the situation to the individual behind the bar. I arrived at 4:21 PM and provided notification by text that I was here. the system notified us the the order would be ready at 4:04 pm. On 1 Oct 23 we completed an online curbside order.
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